Cancellation Policy
This policy covers cancellations for consulting and learning services purchased via poojashandilya.com.
1. One-off sessions
- You can cancel or reschedule with 24 hours notice.
- Cancellations within 24 hours or no-shows are treated as a delivered session, unless we agree otherwise in writing.
2. Project engagements
- Cancellation must be communicated in writing (email is fine).
- Work completed up to the cancellation date will be billed.
- Any unused prepaid amount may be refunded as per the Refund Policy.
3. Monthly and yearly subscriptions
- You can cancel anytime before the next billing date.
- Access and support continue until the end of the paid period.
- Unused hours do not carry forward unless agreed in writing.
- No prorated refunds unless required by law.
4. How to cancel
Email pooja.shandilya0393@gmail.com with your invoice reference and the effective cancellation date.
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